Read what our customers are saying...
We enjoy hearing from our customers! We welcome your feedback and appreciate the time you take to evaluate your shopping experience at Moon River Pearls.com. Rest assured, we read each and every e-mail you send. Below you will find a cross-section of comments taken from our customer satisfaction surveys (some who reply prefer to remain annoymous).
Updated July 3, 2012
I have been a repeat customer, and have NEVER been disappointed! I recently referred 3 friends... one being a mom who is in need of bridesmaides gifts! You guys have great quality, and ship fast! Thank you! -Robin, Augusta, GA
I received my necklace I ordered from y'all today and I love it. It goes great with my wedding dress couldn't have picked anything better. The picture didn't do it any justice so glad I called and talked to y'all. Thank You! Leanda A.
Thank you all at MRP. This morning with you Mary Ellen, was a breeze. Thank you all for one of the seemingly last companies, I feel, still has a personal touch I so appreciate. Jim F.
Jim FleeceI received my pearl necklace today and it is absolutely beautiful! I have ordered jewelry from you before and have always been extremely happy with the product as well as the customer service! Thank you so much!! Debra A.
I spoke with you last week and placed an order for a child's set of pink pearls for my niece who received her 1st communion. You made ordering such a breeze and the pearls arrived 2 days later and were BEAUTIFUL!!! Thank you, thank you for your kindness and prompt service. I look forward to ordering from you guys in the future and just thought you should know you have made one more customer very happy :) Thanks again, Erin P, St. Louis, MO
Have been very impressed by past purchases, thank you. Your selection of children's jewelry is wonderful and loved by our family of young ladies. Sincerely, C.C.
I am writing to tell you how happy I am with my pearls. I bought the tin cup series with the rolo chain. I got the neclace, earrings, ankle bracelet and bracelet. They were all perfect and came in great velvet boxes and fit just fine. I want to compliment Mary Jane on all her help with giving me ideas and suggestions. She made it easy for me to make up my mind. Very sweet representative!! All in all a great buy and it was a anniversary present from my husband which made it all the better. Again thank you so much. Carol E.
PS: I am giving everyone your website as I brag!!
Got my (well packaged) order in 2days!! I'm so picky about my pearls and just wanted a simple pair of earrings to replace the ones I lost and WOW for the price they r more beautiful than I hoped for. That plus the overall customer care, I will be shopping again later. Thank you! Nina M.
Your staff is a wonder! I loved my pearl snowman ornaments so much, I wanted to share them with friends. I ordered more Dec 21, and they were here Dec 23. I don't know how you did it! Thank you for the beautiful items you sell and the unbelievably fast customer service. Merry Christmas to all of you!
I bought this sterling silver necklace and earrings for my 26 year old daughter. My husband and I were impressed by it's beauty and quality. I have been pleased by all my Moon River Purchases. Will shop here again. Bev M
From a customer in Argentina:
Dear Mary Ellen: Quiero decirle que he recibido la pulsera que compré y ustedes enviaron a mi domicilios. Es muy pero muy bonita!!! Muchas gracias por todo y por su atención. Estaré comunicándome con Usted cuando desee comprar alguna nueva joya. Saludos y hasta pronto. Marta Elisa Cáceres B.
I just received today two items that I purchased.They are georgous. Exactly like the picture showed. I am very pleased and will definitely be back again.Will also tells my friends. Keep us the good work. Ros B.
You guys are great!! I LOVE the necklaces (pearl illusion necklace) and they will go great with the dresses. Thank you for your help!!
PS: You have wonderful customer service :) Kristen N.
What can I say about this place? You have the best pearls for very reasonable priced, and you always ship to us very fast! So far everything I have received I love and the quality is the best! You are so great to deal with, and I would recommend you to everybody interested in buying great quality pearls! Again, thank-you, The Trainer Family
Again, however, I DO thank you for the questions that I would not have thought of asking. It shows that you think about the customer and your product more than you HAVE to. That is a rare quality and approach these days. If your product is as beautiful as your business approach, I am certain you will have repeat orders from me and from other customers as well. Steve M.
Sorry I was not able to respond to your messages during the work day, but I appreciate that you went ahead and sent the gift without my reply. It is for my sister's birthday and she is expecting it so it is fine that the card does not have any text. I just wanted to thank you for your efficient, quality, and quick service. I have enjoyed all my purchases from your company and will be happy to continue to do business with you in the future. Thank you again, Shelley P.
Thank you so much!! I enjoy ordering from your company. You have beautiful products as well as being service orientated. Thanks again!!! Donna H
As well as offering classic pearl jewellery at great prices, Moon River Pearls provided me excellent customer care from start to finish - fast, responsive and sympathetic - helping me customise the ring, assisting with the purchase and keeping in touch during the delivery period. I contacted a lot of online stores in the US and UK searching for the perfect pearl ring, and Moon River Pearls offered by far the best combination of product, value and service out there. Even better than the pictures - the beautiful ring and necklace are adorable and elegant, immaculately presented and boxed, and I will be shopping there again soon - quality pieces and great gifts for every occasion ... Chris, London UK
The ring and necklace arrived today and they are more beautiful than they show on line! Thank you. B. Mlinek
Thank you to customer service who helped me so much and personally responded to all my questions and concerns. Cecil M. (deployed overseas)
I just wanted to tell you how much I love the pearl necklaces....they are beautiful!! I can't wait to give them to my bridesmaids.....they are going to love them and they are going to look perfect with their dresses!! I'll send you a picture after the wedding!!
Thanks again! Julia B
I found your site about a year ago when I was looking for bridesmaids gifts for my wedding. I bought 9 pearl bracelets and they were beautiful, my bridemaids and I all loved them. I have been a repeat customer ever since, my most recent purchase being really pretty button pearl earings. I love them so much I just purchased a pair for my mom's birthday! I just wanted to say that I love your site and products. From the ordering process to delivery I've never had a problem, and also love the way the jewelry is packaged. I also appreciate the 30% discount you give for military. Thank you! Emily F.
Thank you! I just wanted to say thank you guys so much for providing outstanding services to me in my search for bridesmaids jewelry. You made my experience stress free! The necklaces we got were absolutely gorgeous! My bridesmaids LOVED them! The quality of your jewelry was impeccable! I have never seen such beautiful pieces for such a great price. The customer service was also excellent! Thank you so much for calling me and talking me through my order. By the end of the week, I felt like we knew each other! Last but not least, thank you so much for throwing in those extra earrings for me so everyone could have a pair! Awesome experience. May I send you guys a picture? I would love to do so. Erin B.
I just wanted to let you know how pleased I am with my husband's purchase of the black pearl necklace and bracelet. I cannot believe how much they match. I have been looking for a nice set for a long time and haven't found any so rich in quality . I really like the storage boxes also. I will suggest your company to my friends and hope to purchase more pearls from you in the future~ Happy New Year Pauline & Garry Haworth
Hi, I just wanted to tell you once again how pleased I am with this purchase and all the others, I always order with confidence. Thanks so much. Becky C.
Hi !! We wanted to let you know that we received the ring that we purchased from you, and it is beautiful !!! We could not have gotten a better ring for such a good price !! We are so pleased with the woman we dealt with, and the super fast shipping, and the quality. We have recomended you to friends and family, and we do plan on purchasing from you again !! I am sure people are a little leary about purchasing from people over the internet, but we were very happy with our purchase !! We are so glad to have dealt with such a wonderful little pearl place called MOON RIVER PEARLS !!! Thanks again !!! The Trainer Family
I LOVE the pieces - you shipped fast, the items look much more expensive than they are!!!! Will shop again! Yvonne G.
First time buyerMessage: I cannot believe that the earrings I ordered late Friday arrived in today's mail (Tuesday). The fastest I've ever received any online purchase. The earrings I ordered looked like they were a perfect match to a couple of necklaces I own, and they were! The online pictures were honest, not enlarged. The quality, amazing. The sterling has a good weight to it and the earring studs do not bend when I put them on like some other online stores products. I will buy again. Thank you. Beverly M.
I just wanted to share a picture of all of my bridesmaids with their bracelets on. They all LOVED them and they made the perfect gift. I have recommended Moon River Pearls to many friends! Thanks, Emily
I recently received my first purchase from Moon River Pearls and I wanted you to know how very impressed I am with the promptness of your service, the beauty of the jewelry and the careful and attractive packaging. I am glad I found Moon River and I will definitely shop with you again. The purchase I made was for my daughter, but I have already picked out a necklace that I will ask my husband to get me for Christmas!! Thanks you very much for a great internet shopping experience. Sincerely,Terri S.
Marsha, I have told all my friends what a great experience [an exchange] this has been and how very helpful you were to me. I'm sure they will be checking out the website! Thank you for this happy news and I look forward to receiving the necklace. Please enjoy your day! Marie
Once again I received my order in record time! You have the best service by far that I have ever experienced making on-line purchases . . . and I use the internet for nearly all of my shopping. The ring I ordered is perfect and exactly as pictured. Thank you again. D.J. Lake (a repeat customer)
I have to let you know how very pleased I am with my recent purchase of the Pearl Illusion Bracelet. It is so lovely. It came in record time and with free shipping! Thank you for your fine and courteous service. D.J. Lake
I would like to thank you for your prompt and courteous service, as well as shipping me exactly what I was looking for. Your customer service, and timely shipping made it easy to purchase from your website. The pearls are gorgeous and will be stunning on my little girls. Well done. Thank you, Lorna B.
Thank you so much for your FAST!! service. I just placed my order on Monday and received it on Wednesday. I didn't have to pay shipping charges, yet received the package by Priority Mail. The packaging was professional looking and wrapped with care. The boxes look like they came from a high-end jewelry store. I loved the 20% discount. I was so impressed and am spreading the word about Moon River Pearls to friends and family, some of whom saw the packaging. You are a class-act operation! Olga H.
Thank you so much for sending me those pearls last week. It meant so much to me to have them for our weekend trip and the wedding. I have sent the other necklace back to you so you should be receiving it soon. Thanks again for the beautiful pearls and the wonderful customer service! Karen B.
I am always so pleased with Moon River Pearls! The order is always exact, packed well, shipped ASAP-and the pearls! OHHH!!!! Top quality! I adore the mother of pearl beads and black ribbon necklace! It is stellar! When I asked questions about it, you answered promptly and accurately! Whenever I need to buy pearls, I come to you. Never a disappointment and never a return or error! Thank-you so much! I enjoy all the information you provide on pearls also-and pearl care. S.A. Beer
Thank you so much for your help! I can't remember when (if ever) I have received such wonderful customer service! Having worked in the customer service industry for a while, I can truly appreciate when someone goes out of their way to help me. If there is somewhere for me to leave a testimonial, please, tell me and I will! Thank you again, and I'll let you know how the bracelet (and Valentine's Day - which you just saved) work out! ALEX B.
Dear folks at MRP: I just received my very first order from you and may I say I was greatly impressed! The jewelry is awesome, the price was terrific,the gift boxes are lovely, the order was shipped very quickly, and everything was so thoroughly and professionally packaged. I WILL be a repeat customer!!!!!!!!!! I have NEVER had such incredible customer service nor such a good experience shopping with a Internet company. Keep up the GREAT job! Happy Holidays! Pamela A. from Virginia
(This customer is active military and deployed away from home.) Thank you so much! That means the world to me. I won't be there for her birthday or our 1st anniversary so it makes it a lot better knowing I can get the bracelet there for her around our anniversary date. Thank you again!!!
This is the 4th or 5th time I've purchased an item and have always been treated extremely well! Always a good experience. Regards,Garry
Love the boxes - they will be a lovely way to keep the pearls - definitely a keepsake for my daughter. Thank you also for your quick service - I will be able to present to her at her shower this weekend!
The person who took my order at the order desk was excellent. She made my ordering process enjoyable. She deserves a raise! Thanks thanks thanks!!! (Our customers are a delight.)
Thank you for your great customer service. I am very happy with the
service and merchandise from Moon River Pearls. Jane L.
I have studied your web pages for months and do HIGHLY agree-EVERYONE should buy their pearls from you! The pearls' luster is to die for and the quality is over the top! Easy check-out-LOADS of great information about pearls and wonderful personal touches everywhere-shows in the product. I will always shop for pearls here.
I love the black pearl pendant! It is so pretty and the simple style goes with everything. The earrings I got for a friend are so cute, I know she will love them.
Completely satisfied w/ quality & price of product. Prompt delivery & free freight!!
I'd like to see more clip on earrings.
The pearls were for my mothers 89th birthday. She has never owned a real pair of pearls and was so happy.
I'm an experienced internet shopper and my experience with your site was top notch. Easy to shop and good prices. I'll have to check your gemstone collection. This was my first pearl purchase. Would have liked to have had choice of yellow gold.
My friend purchased necklaces and earings for her bridesmaids and highly recommended MRP. So I bought the same for my bridesmaids.
Great jewelry and love the packaging!
The best part of my selecting Moon River Pearls are your employees.
Could not complete order on the web and had to call your toll free number to complete my order. Very helpful customer service.
One of my items broke, but you immediately replaced it...Your products are gorgeous and your customer service is impeccable. I will definitely be coming back!!!!
I recently missed an order getting shipped but the customer service made up for it.
LOVE MY ORDER! I know why you always say to buy from your company! I ordered the black and the white pearl sterling hoops! OMG! The quality of the silver is to die for...BUT the PEARLS! I have never, ever bought a better pearl ANYWHERE for such a deal! AND the service! ASAP delivery, easy check-out-perfect wrapping-LOVE my little blue bags! Thank-you so much! I will buy ALL my pearls from you from now on! I am spoiled!
You and your's are the greatest. I only wish there was a higher survey rating than "strongly agree". All of my purchaces have been gifts to women friends I cherish. All of whom bring such joy and comfort to me. My latest purchase was for a friend who is going to St. John for her son's wedding. As beautiful as she is, not only will the necklace, earrings, and bracelet accent beautifully the dress she chose, I know that the quality of your product will make her the proudest 'mother of the groom' ever. Thank you soooo much. Sincerely grateful, Jim Fleece
I have already let friends know how great MoonRiverPearls.com is.
I was very pleased with my pearl pendant. I will definitely make future purchases.
I cannot say more than I have about your products you are all fantastic people and I enjoy doing business with you. I love all that I have purchased and I wear them a lot. Roberta from Hamden, CT
The pearl bracelet I ordered is a wedding gift from my husband to his sister. I know she will love it (now I want one too!).
I had trouble ordering off the web site and had to call for assistance. The lady who helped me (Mary Ellen?) was very nice and the delivery was prompt. However, the bracelet is not what I am looking for, so I am returning it today. I will definitely shop Moon River Pearls online again, though!
I am thrilled with the necklace! My daughter will be 16 on Thursday and wanted a black pearl. (The name of Jack Sparrow's ship in "Pirates of the Caribbean.) The prices at the stores were more than I wanted to pay, so I was so
happy to find your site. I am very pleased with the product as well as the service! Thank You!
I love your selection and range of styles. I'm looking for a delicate, feminine pearl bracelet and can't seem to find one anywhere. I'd like to see more of those on your site! But I just LOVE the pink tin cup style ankle bracelet I recently purchased! Thanks so much!
I was very happy with the description and what I actually recieved. My wife loves her new pearls. Thanks.
Always a pleasant experience, I often just browse to see what's new or what might catch my eye.
I ordered for myself, my daughter, and my future daughter-in-law for her wedding to my son. It was a lovely bonding experience. I was particularly pleased with the range of prices available and the extreme helpfulness of the customer service. I asked if the free pearl earrings could be switched to clip-ons, and was told, of course, at no extra charge. You can't imagine the trials and tribulations I got from our local jeweler when I asked the same thing!
I love your website. I have ordered pearls three times now and both and I was always more than happy with my experience. Most importantly the pearls are gorgeous. Thank you.
Marsha (in customer service) was so helpful. My sister LOVES her pearl necklace and earrings.
I so enjoyed talking with you (customer service rep), you were so nice to take the time to make sure that I got ordered the correct pearl earrings. I can't wait till they arrive. DM from CA
I will be recommending you to my friends. Thank you for your service.
Your customer service people were amazing. So very helpful.
I like your option to return and your exchange policy. Sometimes, it's not easy to see personal likes and dislike via on-line/website picture until I get the actual merchandise. Thanks.
90 days return policy is wonderful.
Do not change a thing, your stuff is beautiful, big and love it.
Would love to see the Tin Cup necklace done in pink pearls.
This was one of the best customer services experiences I've ever had. A+ Thank you!
The bracelet came, it is just as gorgeous as the white one, I am almost complete with my pieces. Maybe when I get my commission check I will get the black pearl ring. You have really beautiful pearls!!!!! thank you
hi. Roberta here from Hamden, Ct. I can only say one word about the black pearl pendant I have received today from your store, WOW!!!!!. It took my breathe away. It is beautiful! Thank you so much.
I just wanted to say thank you so so much for helping me get my ring situation taken care of. Mary Ellen was so helpful and nice. She made me feel like I was talking to a friend and not a business representative. I love your jewelry and will definately being doing business with you again in the future. Thank you so much again for your amazing customer service and jewelry! Justine L.
I love your jewlery and have recommended to many friends!
I received the rough cut aquamarine necklace and matching earrings
today, and they are even more beautiful in person! I bought them as a
gift for my sister, and it will be hard to part with them. I would
love to see more rough cut gemstone jewelry on your website - the
style compliments the small, sophisticated pearls beatifully! And
your customer service was outstanding! Thank you, MRP!
Very nice items. Excellent quality.
I had a problem that the shipped order was not complete. I called the customer support number and they expedited the remainder of my order to me. Thank you.
Your beautiful products, which have always been welcomed and cherished gifts, are only exceeded by your sincerely warm, and prompt , courteous customer service. You all will be the first place I check when thinking of gift
giving. Thank you, Jim
The earrings and bracelet I purchased from you are both beautiful and came nicely packaged. The recepient loved them. I have made 3 purchases in the past few months and they were all lovely.
I made a mistake and hit the wrong key for my payment. I meant to hit credit card and somehow hit on check. I could not get back to change it to my credit card, but it worked out well anyway. Love the earrings.
I would like to see a better selection of rings and drop earings.
Loved using your site to buy my bridesmaid and bridal jewellery - very quick dispatch to UK, couldn't be happier. Thank you.
I like what I purchased.
It is becoming more and more difficult to find companies which offer such quality products at reasonable prices, and with such excellent customer service. Thank you.
Was it a Christmas miracle or a company who genuinely cares about its customers?
I have been meaning to write you all week. I cannot tell you how touched I was to see the courier on my doorstep Christmas Eve with the package of pearl earrings. MRP went above and beyond for this delivery and it was packaged beautifully. My sister-in-law was so pleased with the gift. You pulled a Christmas miracle and I am so impressed by your dedication. Thank you for the extra effort. I am humbled and happy to have ordered from you this year. (Of course, I just ordered a necklace for myself, I was so happy.) Best wishes for a happy and prosperous new year to you and your staff! Sincerely, Emily G-R of MA
Thank you sooooo much. I cannot believe this, the order has been shipped already. This is FABULOUS customer service. Merry Christmas.
Thank you so much for your help! I'm very excited about the watch (and earrings) and will definately pass on the word and your website to others. I have already been showing my co-workers your site and sharing with them the great customer service I have received! Again, thank you, and I will definitely shop Moon River Pearls again in the future! Stacey P.
I've been very happy with my online experience at MoonRiver Pearls - and am so pleased with my purchases.
Thanks, Pat Ratliff
Very nice items. Excellent quality.
I love your web site, the products and the prices. You always ship quickly and package well. I will return many times in the future, I am sure.
I would like to see more gemstone jewelry on your site. All your jewelry is fabulous. Thank you for a great website.
Excellent service and prices. I would do business again!
I love the earrings -- in fact I am wearing them for the first time today!
On my first purchase, I bought two pieces. I absolutely love them and will continue to purchase from Moonriver pearls in the future!
With regards to the 18-inch love links pearl necklace --I love it!
Your customer service people couldn't have been more helpful as I had a few difficulties as I was ordering from the UK. Your staff was very pleasant and polite. Very pleased with the company.
You guys did an excellent job. Thank you. Tony
I find the website easy to use and the purchases arrive in a timely fashion. I liked the quality and workmanship of my purchases. Keep up the good work!
Your customer service is excellent - thank you so much for being a great business to work with!
The products were fantastic and much better, bigger, heavier, more beautiful than I had expected. I can't wait to wear the necklace on my wedding day and my bridesmaids will be delighted with theirs I know.
Lovely quality and rare offerings for those with unpierced ears. Wonderful staff with positive, intelligent phone skills and follow up. Will definitely visit here again. Mrs. Merrill
Everything worked out great...she loved the pearls.
The extra deals (free pearl earrings and % off of certian items monthly) were what really sucked me in : ) I am shopping for wedding pearls and felt you had the best items for the best price.
I was very pleased with the order of pearls which I purchased. They are a gift for my daughter who is turning 30. I will email you her comments when she receives them!
More items for us old ladies, who don't have pierced ears!
I was able to get clip pearl earrings which are very hard to find. (We are getting new styles very soon. Clip-on earrings are very hard to find even for us.)
I was very impressed at how quickly my order was shipped.
Everything was beautiful, thank you!
I was extremely pleased with this shopping experience. This was my first purchase but it definitely is not my last!
I wish you were open Saturdays and/or even Sundays.
Your customer service rep was extremely helpful and courteous. Will buy again, I'm sure.
The lavender pearls are just beautiful. I'm glad I chose them.
More pearl drop earrings would be a nice addition to the site and longer strands of smaller pearls at 5mm would also be a good option.
I purchased for both myself and my sister for my wedding in October. We both love the jewelry!
Kudos to Tammy and her efforts to help me get the proper length of necklace. I had inadvertantly ordered too small a size and needed to make sure I had the proper length for our son's upcoming wedding. I just got the longer necklace today and am waiting to get confirmation that you have received the too-short one and are crediting my account for the return. I will definitely recommend you and will consider you first should I need other pearl jewelry.
It's a joy shopping on your site and the quality and delivery are beyond expectations. Thanks!
I love my necklace and bracelet... thank you.
I was sure the pearls would be knotted in between each pearl, but they were not, however the bracelet is nice. I bought it for my grandaughter.
I love my beautiful baroque pearl bracelet from Moon River Pearls. My cousin sent it as a thank you gift...what an unexpected dash of bling. I'd never heard of you before but now I'll be sure to tell my friends about your web site.
Maria B., Pittsburgh, PA
Well the girl’s pearls arrived yesterday, WOW they are perfect, they will love them, and the ivory pearl earrings that I got for free are gorgeous. I'm going to wear them to a wedding that I'm going to tomorrow.
What a wonderful experience; I will definitely recommend your website to my friends and family!
The lavender pearls I ordered looked more peach/pink than lavender to me but they were pretty so I plan to keep them anyway.
I think you have a great selection and I would recommend anyone to visit your site if they are looking for pearl jewelry!
I am very please with the selection, only the delivery was a little disappointing, may be that the weather contributed to that. (MRP checked with UPS and delivery was delayed due to flooding in parts of the country.)
I am very pleased with your selection.
I had no problems with ordering or delivery. I will definitely make more purchases with Moon River Pearls.
I bought a pair of your black pearl dangle earrings, They were awesome. I bought them for a 18th birthday present for my daughter. She loved them. (Kind of wish she didn't so I could keep them. lol) Thanks so much. Edie
Excellent web site that had exactly what I was looking for!
This was a good buying experience!
I actually purchased the same item for myself and as a gift, and I am very pleased with it. I do plan to visit your website in the future.
The pearl necklace does not fit back into the blue velvet box in which it came. We cannot close the lid with the pearls inside. Would it be possible to return this box for a larger one? (Apart from this, the pearls are beautiful and my daughter, for whom they were a gift, loves them.) (MRP has offered our customer a larger box - we aim to please!)
I am very pleased with my purchase that I will be wearing on my wedding day, and thereafter I'm sure. Thank you very much.
Great service, nice product. This is my 2nd purchase.
I recently ordered your coin pearl lariat necklace and I am thrilled! It is unique, contemporary and beautiful! The shipping was the fastest I've ever experienced with any company. I have you marked as a favorite! Keep up the great work!
Linda - Oklahoma City, OK
Just received the pearls (that was quick!!!). They're beautiful! Thanks so very much.
I bought a necklace and a Nicoletta designer bracelet for my wife for Mother's Day. She loved both pieces and several of her friends have asked her where the jewelry is from. Thanks for making it easy to find something she was thrilled with. I scored big points! John S. - Westford, MA
I am very pleased with the earrings. Just delightful!
You can never find clip-on earrings in the stores anymore, especially, black pearls. I bought these to match a necklace I bought in the Cayman Islands (who didn't have clip-on earrings)
Very fast service~ thanks
I got the bracelet for my daughter - she picked it out to wear on her wedding in May. She is very pleased with the gift - it looks very nice with her dress. I may have to get one for myself now. Thank you.
My granddaughter wore the pearls for her First Communion and they looked gorgeous! Thanks for your quick response.
I was very impressed with my experience with Moon River Pearls. Thank you.
I loved the ring I ordered for my daughter! Thank you.
Hi--A special thank you to Tammy in order entry. She was a great help and completely 'on the ball' when I needed some assistance straightening out my orders. Thanks again for your service and products! Everything I've
ordered so far is beautiful!! Lisa Worcester
Excellent item, I am very impressed with the pearl earrings. The pearls themselves are beautiful, and the white gold over sterling settings mean I will never have to worry about the settings tarnishing. Beautiful AND low maintenance, how can it get any better? Even my mate thought they looked great, and coming from a man, that is high praise indeed! A wonderful experience, from ordering to the VERY quick (and free) shipping.
My only suggestion is to add more of the lavender pearl items, a nice size single pearl pendant would be wonderful. I am very pleased and am recommending your site to my friends looking for pearls.
Very quick shipping. I am very pleased.
The timing of the special prices for black pearls jewelry was perfect and the e-mail notification was on the mark. I discovered the sale, made the order and got the pearls in time for Valentine's Day for the first time in 40 years.
I recently recieved my jumbo Mother of Pearl necklace and I must say I absolutly adore it! Thank you and keep up the good work!
Second to none customer service. Also delivery quicker to England than from some UK delivery servers. I only waitied 4 days. Over the moon (pardon the pun) with my Pearls. They will look gorgeous with my Wedding dress. Thanks Q
The necklace was gorgeous! You exceeded my expectations. I will be ordering additional pearls for my other nieces.
My wife loved the gift I was able to send her. I am overseas deployed with the Army and it is hard to find a great place to get great gifts for the people we love. Thank you for making a great place to shop. I have already passed the word about you to the guys in my unit.
MY RING LOOKED EXACTLY AS IT WAS PICTURED ON YOUR WEBSITE. I WAS PLEASANTLY SURPRISED BY THE ENTIRE PROCESS AND THE QUALITY OF MOON RIVER PEARLS.
I was very happy. Enjoyed the pearls very much.
You were the only store I could find the perfect pearl necklass for my bridesmaids. Thank you
Just one thing. Partly my error. I paid a small premium for 2nd day delivery, expecting item to arrive in 2 days, not realizing it might not ship the day I ordered it. The young woman who assisted me with my order has outstanding customer service ability!!
MRP is the best place to shop for the holidays...It is a waste of time and energy to try and navigate through any other pearl jewelry website or jewelry catalogue when I can find whatever I need for the holidays at MRP - : ) Emily
The pink pearls are absolutely beautiful. I could not have done better selecting them in a fancy jewelry store. I did do better, pricewise, selecting them from you. Thank you!
Beautiful necklace - just what I was looking for for my wedding!
Thanks to the nice lady in customer service for your help - I might need you the next time...
You offer a wonderful variety of beautiful jewelry. I made my purchase for my wedding. I will continue to be a customer because I've gotten great service from your company.
I am difficult to please when it comes to jewelry designs, often visiting sites where I don't like anything at all.
What else is perfect about Moon River?
-You have designs that I don't see anywhere else.
- Your styles suit me, my teenage daughter, my mother, and my grandmother.
-I can find gifts for friends here.
-Your jewelry looks more expensive than it is.
-You have more choker styles to choose from than other sites.
-I can find jewelry here that looks either sexy, or cute, or dressy, or casual, or stylish, or elegant, or plain and simple -whatever look I need.
I ordered the Black Ribbon Choker with the seed pearls on it - cute and stunning and unique all at the same time! I also ordered the Mother-of-Pearl Round Choker (I love that it looks like the moon). I can't wait to show off both of them, and order the other jewelry I have my eye on. A million thanks! AAA+
Thank you so much! I know everyone at my wedding is going to wonder where I got my pearls, and of course I will tell them how amazing you are at Moon River Pearls.com.
THANKS AGAIN, Carrie Robertson "soon to be Speidel"
Customer service was excellent. Tammy, I think her name was, was very friendly and I received my order the very next day!! WOW what service.
Thank you for offering such a great product! I love my earrings and necklace. They'll look amazing with my bridal gown. I'm definately going to order my bridesmaid jewelry from you.
Your clerk in customer service, Kendra, was wonderful and very knowledgeable about your products. Excellent customer service. Love my pearl jewelry. Thank you.
My friend's daughter Kaya wore her MRP pearl necklace today to her 1st day of first grade. She called me tonight and said "Emily, I wore the pearl necklace you gave me, in case I got scared.....then I could just hold onto them and rub them so I wouldn't be scared anymore." Kaya's mom reported that it worked! Thank you MoonRiverPearls.
Thank you Moon River Pearls, my 8 year old niece wrote me: Hi Auntie Amy, it's Caroline. Thank you soooooooooooooooooooooooooooooooooooooooooooooooo much for my pearl necklace! I love my new necklace! I LOVE it!
"I was extremely impressed with the speed of placing the order to receiving this.
I had a pleasant experience while shopping on your website. I can think of nothing to make your website any better.
One of the products I received was faulty, I called and had a replacement the next day. I was extremely impressed with the service, speed and helpful staff that I encountered. Thank you!
The pearls are beautiful and I am well pleased. They were a gift to myself to replace a tin-cup strand given to me by my 90 year old aunt and which were lost by Delta Airlines when my package disappeared on vacation to Las Vegas last year.
My order arrived on 1st August - 2 days ahead of schedule! What service. I love all the pearls, especially the feel of the pendant. It will be difficult not to buy more! I am very pleased with my purchase. Thanks!
My daughter was thrilled with the earrings. The quality is outstanding!
I purchased a necklace as a gift for my fiancé for her to wear on our wedding day. Great website.
I wish you had more products.
Everything about my shopping experience w/Moon River Pearls was outstanding! Thank you for FIRST CLASS service.
I was extremely impressed with the service I received. Particularly so when I asked for the delivery address to be changed after I had already placed the order; this was dealt with swiftly and courteously. The pearls themselves are beautiful and my fiancee was ecstatic to receive them. Thank you very much.
It was a pleasure doing business with this website. I was looking for pearl jewelry for a small child and found just what I needed. Delivery was as prompt as I have ever had.
A few co-workers and I ordered two necklaces from your site for a bride in our office. I just had to let you know how beautiful they are! They came sooner than I expected and they are just gorgeous. We can't wait to give them to her at her shower. I'll definitely be ordering more from you in the future. Patricia, Rocky Hill, CT
Great necklace - my wife loved it for our 7th wedding anniversary!!!
Very happy with my purchase will most definitely purchase future items from your website. Thanks
Easy to shop your site and I am wearing the necklace right now!
Response to my inquiry was very prompt and nice, courteous, and friendly, and most importantly, human. You all are great, thanks for existing. JMC, repeat customer.
Everything was perfect. Your representative Tammy was fantastic. Thanks again, David Kozak
Thank you so much! The ring was the perfect gift for my 15 year old niece. She LOVES it! Thanks again!!!
I have no suggestions at this time because I was pleased with the website, product and service. I would not hesitate to purchase merchandise from your company again and I will definitly recommend you to my friends.
My honey is so happy with her pearls! Thanks
My first purchase was your basic white pearl earrings, and I'm totally delighted with their beauty and astounded at the price! I'll be back.
Pleased with pink pearl product.
Could use more variety of pearl sets. Could use more variety of dangling earrings.
I absolutely LOVE my cluster necklace. It is unique and beautiful. It is exactly what I have been looking for. I will definitely order from your site in the future. EXCELLENT!Both recipients were thrilled with their gifts. I would, however, like to see more drop choices.
The MRP earrings arrived yesterday after being on backorder. They are lovely---definitely worth waiting for. I have them on today, and they go with a mother of pearl slide I have. AA Cole
Very, very pleased - just one thing - it would be nice to have some longer lengths on multicolored pearl necklaces. Thanks:)
Great quality - will order from Moon River Pearls again. I found your site by chance after a very long google search. I was extremely happy with the options and service . . I just wish that I had found you sooner. I will be shopping here again in the future. Thank you.
Bought from MoonRiverPearls.com twice and once more for my boss who liked the product(s) too.
MoonRiverPearls.com forgot to put in my free earrings with my order. As soon as I called them, I received them in two days. Very friendly and professional customer service. Thank you. Keep up the good work!
I purchased a necklace and earrings for my wedding. I was very satisfied and felt beautiful. Thank you! FAST and FREE delivery are a big plus . . .I will order from you again.
I purchased two pairs of earrings and though I was delighted with one pair, the other was just not my style. I am sending one pair back. I actually liked the less expensive pair better. I would certainly buy from MoonRiverPearls again though. The jewellery is lovely, the customer service excellent. I live in Birmingham England so I rely on the staff at Moon River to email me back with any queries that I may have - which they have done. Thanks to Tammy in Customer Service!
The pearl dangle earrings are great - very feminine and classic. Thank you for such exquisite pearls.
I love my pearl necklace! The length and pearl color are perfect!
Kate, Cheshire, CT
I received my pearl earrings from my boss as a birthday present and thank you gift for completing a special project. What a great surprise to get gorgeous black pearl earrings for doing my job. Thank you to Moon River Pearls and of course my boss.
Kelly, Cheshire, CT
Picking out pearl jewelry is not an easy task for a man . . .your pearl jewelry sets made it easy, your prices are great, pearl quality is superior, and my wife was pleasantly surprised. Thank you MRP.
JG, Houston, TX
My wife loved the pearls that I got from you with my military discount. Also customer service took great care of me. All the best.
PS, US ARMY
My wedding took place 4 weeks ago and I wore your "white gold and pearls necklace" with my halter style dress. Everyone loved it. I was pleasantly surprised at the quality and it was exactly like the one that I saw in Brides Magazine. My bridesmaids were delighted to get a gift of pearls from me. It is truly a timeless gift as you state. Thank you for making my special day special.
AC, Dallas, TX
Thanks very much! Great company. Great pearls and great service. Look forward to doing business again.
LG, New York, NY
The site was easy to navigate and the FAQs were as good as I've seen anywhere for any product.
RT, Ridgefield, CT
The website is great and very easy to use! I really like how you can click on the size necklace and it shows you where it will fall on the woman's neck. Nice touch! Also being able to see the colors is great as well. Thanks again and I'll let you know what I think of the product!
AC, Camden, ME
I bought 3 pairs of earrings to give as gifts for Christmas. I am very happy with them. They are beautiful and I will buy some for myself soon. Thank you very much.
TF, Meriden, CT
My daughter was thrilled with the earrings I ordered from Moon River. The quality is exceptional and I was surprised how easy it was to order. With a birthday coming up she has already asked for a matching necklace!
PC, Fairfield, CT
I ordered 3 of the black pearl necklaces and 3 pairs of the black earrings for my adult daughters. The color of the black pearls is simply gorgeous and reminds of the lustrous colors that you see on a peacock. The quality of Moon River Pearls jewelry is excellent and I was pleased with the pricing. Your customer service was ever so helpful, the velvet boxes were a welcome extra and your shipping was fast. Most important, my daughters are excited with their new jewelry. Thank you Moon River Pearls!
ME, Ponce Inlet, FL
My husband ordered me a white pearl bracelet for our anniversary. I had to write to tell you how beautiful it is! Initially, I was going to save it for special occasions but I love it so much I wear it every day. I have since bought the pearl stud earrings for myself and my nieces, the hanging pearl earrings for a dear friend, and the pink pearl set for my sister-in-law. Everyone was thrilled with your jewelry and I get compliments on my bracelet all the time! Your quality is outstanding and your prices are so reasonable. I'll be sure to pass your website along.
AR, Wethersfield, CT
I recently received a pair of rose colored pearl earrings as a gift from your site. Everytime I wear them I get compliments on how unique and beautiful they are. I agree, they are gorgeous!
CL, San Francisco
I received a 22-inch white pearl necklace for Christmas. I wanted to let you know it has become my favorite piece of jewelry--I wear it to work with my business suits and on weekends with almost everything. I get tons of compliments on it. I'll definitely be adding to more pearls to my collection from now on.
KL, New York, NY