Moon River Pearls Generous 90-day Guarantee
We stand behind our products one hundred percent.
If you are not completely delighted with your Moon River Pearls purchase, you may return it within 90 days for a full, hassle-free refund. If ever you are unhappy with your purchase, even after 90 days, call our toll-free customer service line and our representatives will make every effort to resolve your concern.
See below some of our customer comments sent to us through our customer surveys.
MRP - you are wonderful. I ordered three necklaces from you, returned one only because it did not look good on me, and you gave me no problem whatsoever. Thank you for great service and fabulous jewelry.
MRP is the best place to shop for the holidays...It is a waste of time and energy to try and navigate through any other pearl jewelry website or jewelry catalogue when I can find whatever I need for the holidays at MRP - : ) Emily
The pink pearls are absolutely beautiful. I could not have done better selecting them in a fancy jewelry store. I did do better, pricewise, selecting them from you. Thank you!
Thanks to the nice lady in customer service for your help - I might need you the next time... You offer a wonderful variety of beautiful jewelry.
I made my purchase for my wedding. I will continue to be a customer because I've gotten great service from your company.
I am difficult to please when it comes to jewelry designs, often visiting sites where I don't like anything at all. What else is perfect about Moon River? -You have designs that I don't see anywhere else. - Your styles suit me, my teenage daughter, my mother, and my grandmother. -I can find gifts for friends here. -Your jewelry looks more expensive than it is. -You have more choker styles to choose from than other sites. -I can find jewelry here that looks either sexy, or cute, or dressy, or casual, or stylish, or elegant, or plain and simple -whatever look I need. I can't wait to order the other jewelry I have my eye on. A million thanks! AAA+ Thank you so much!
I know everyone at my wedding is going to wonder where I got my pearls, and of course I will tell them how amazing you are at Moon River Pearls.com. THANKS AGAIN, Carrie Robertson "soon to be Speidel"
Customer service was excellent. Tammy, I think her name was, was very friendly and I received my order the very next day!! WOW what service.
Your clerk in customer service, Kendra, was wonderful and very knowledgeable about your products. Excellent customer service. Love my pearl jewelry. Thank you.
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